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Refund policy
Refunds
- If you are not 100% satisfied with your JusTea, please let us know and we'll do everything we can to make you 100% satisfied.Please reach out to info@justea.com
- If the product you receive is damaged or incorrect, then we can issue you a refund within 30 days of your purchase. Please email us at info@justea.com with your order number, the lot# of the product and photos of the product.
- If you purchased your tea from a third party such as Amazon or Whole Foods, please note we lack access to your purchase history with these retailers, we kindly ask you to contact the retailer at which you purchased the items for the resolution of all product-related issues. We apologize that we can't assist you directly with these purchases.